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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristi Hoffman

September 24, 2024

5  out of  5
rating by Kristi Hoffman
"Best agency and staff! Always willing to go the extra mile to help! We have multiple cars and households insured with them and the service is always outstanding! Heather and Joan are top notch! I recommend them to all my friends and family! Wouldn’t go anywhere else!"
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Adam Chrisman

September 13, 2024

5  out of  5
rating by Adam Chrisman
"Great to work with. Built my policy to my needs and great prices"
We responded:
"Thank you for your kind words! We're glad we could help meet your insurance needs while offering great prices. Providing excellent service is our top priority, and it's wonderful to hear your experience reflected that. We're always here to assist with any questions or updates you may need. Thanks for choosing us!"
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Paul Liberacki

September 3, 2024

5  out of  5
rating by Paul Liberacki
"Jimmy assisted me in setting up auto and renters insurance. He was very informational and explained everything in great detail. Provided me with excellent customer service, good rates, and gave me options. Also, gave me peace of mind. Keep up the good work !"
We responded:
"Paul, Thank you for your feedback! We're delighted to hear that our State Farm team provided you with excellent service and clear explanations while setting up your auto and renters insurance. It's great to know you felt well-informed and satisfied with the options. We'll be sure to pass along your kind words to Jimmy. If you have any further questions or need assistance, we're always here to help!"
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Allison Gilman

August 29, 2024

5  out of  5
rating by Allison Gilman
"Excellent, prompt, quality service both on the phone, in person, or when roadside assistance is needed. Would recommend their service."
We responded:
"Allison, thank you for the 5 stars and the kind review! We appreciate your continued business!"
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Curtis Hunt

August 5, 2024

5  out of  5
rating by Curtis Hunt
"Heather was wonderful very informative she answered questions before I had a chance to ask you have a wonderful rep in the office Mr. Scott Stigall"
We responded:
"Curtis, thank you for the 5 stars and your kind review of Heathers service. I am thrilled that she took great care of you. Please let us know if there is anything you need."
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Timmy Danger

July 29, 2024

5  out of  5
rating by Timmy Danger
"Multiple policies thru this agency and we are very happy with the coverages and the customer service. We are grateful for them."
We responded:
"Thank you for sharing your positive experience with us! We're thrilled to hear that you're happy with your coverages and the customer service provided by Heather and the rest of our State Farm team. Your satisfaction and gratitude mean a lot to us. If you ever need anything or have any questions, we're here to help. Thank you for being a valued customer!"
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Martha

July 11, 2024

5  out of  5
rating by Martha
"He is literally the best agent ever! Thank you for being awesome!"
We responded:
"Martha thank you for the 5 starts and the kind review! Glad you have been happy with us! We appreciate your business."
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Matthew Wiltshire

June 26, 2024

5  out of  5
rating by Matthew Wiltshire
"Heather was super friendly and made things go smoothly and quickly"
We responded:
"Matthew, thank you for the kind review. I am thrilled that Heather was able to take great care of your insurance needs. "
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Logan Ya

June 26, 2024

5  out of  5
rating by Logan Ya
"Fantastic services great team they have"
We responded:
"Logan, thank you for the review!! If there is anything you need please let us know. "
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Amy Herzig

June 26, 2024

5  out of  5
rating by Amy Herzig
"They were able to save me and my mom a lot on both car and homeowners insurance. Heather was awesome to work with and very knowledgeable! Highly recommend!"
We responded:
"Amy, thank you for the 5 star review and I am thrilled that Heather was able to save you money on your home and auto. If you need anything please let us know!"
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Kathy Roberts

June 1, 2024

5  out of  5
rating by Kathy Roberts
"What a pleasant and efficient experience when working on new coverage with Heather. She was knowledgeable when explaining the policies and terminology. I would recommend Heather and the Scott Stigall agency to all of my friends, family, anyone!!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that working with Heather was both pleasant and efficient. Her knowledge and clear explanations are exactly what we strive for. We appreciate your recommendation and look forward to assisting your friends and family. Thank you for choosing our State Farm team!"
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Don Dutridge

April 29, 2024

5  out of  5
rating by Don Dutridge
"They were excellent, Heather helped find us all our discounts and even helped set up our Kroger app"
We responded:
"Thank you for your kind words, Don! We're delighted to hear that Heather provided excellent, including setting up your Kroger app. We're committed to making your experience as smooth and beneficial as possible. We look forward to assisting you again in the future!"
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Chris Carter

April 26, 2024

5  out of  5
rating by Chris Carter
"Scott and his team have always shown personal care for myself and my family with all our insurance and financial services needs."
We responded:
"Thank you, for your feedback. It's wonderful to know that you feel personally cared for by our team. We're dedicated to meeting all your insurance needs with the utmost attention and care. Your satisfaction and trust mean everything to us. We appreciate your continued support and look forward to serving you and your family for years to come!"
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Ryan Shiverdecker

March 20, 2024

5  out of  5
rating by Ryan Shiverdecker
"Scott is professional, knowledgeable, thorough, and friendly. I cannot recommend him highly enough. Scott has my full confidence and trust. Also, Scott has the most personable office staff of any professional I have met. 5 bright stars"
We responded:
"Ryan, Thank you so much for your kind words and positive feedback! We strive to provide the best service possible, and it's wonderful to hear that you had such a great experience with us. We truly appreciate your recommendation and your trust in our team. Looking forward to serving you again in the future!"
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Joe Male

March 15, 2024

5  out of  5
rating by Joe Male
"They were super helpful and friendly. Went above and beyond my expectations. Far more helpful than my last insurance company."
We responded:
"Thank you Joe for the 5 star review! I am glad that Jaimi was able to assist you and get your insurance needs handled. Welcome to our State Farm family!"
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Allison Holt

March 15, 2024

5  out of  5
rating by Allison Holt
"Very professional and great to work with!"
We responded:
"Allison, thank you for the kind review! Please let us know if you should ever need anything. "
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Stephanie Reneger

March 15, 2024

5  out of  5
rating by Stephanie Reneger
"Scott and his staff are top notch, they go above an beyond for my insurance needs."
We responded:
"Thank you for the five star review Stephanie. It is always a pleasure assisting you and your family!"
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Heather Periat

February 26, 2024

5  out of  5
rating by Heather Periat
"Thank you for the awesome service!"
We responded:
"You're very welcome! We're thrilled to hear you had a great experience with us. If you ever need anything else for your insurance needs, don't hesitate to reach out."
Profile photo of Heather Ford

Heather Ford

February 20, 2024

5  out of  5
rating by Heather Ford
"Simply the best 😊"
We responded:
"We're delighted to hear that! Thank you for your kind words and for choosing our services. We look forward to continuing to be your choice for insurance. "
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erin tytko

February 14, 2024

5  out of  5
rating by erin tytko
"So helpful best insurance in town"
We responded:
"Erin, Thank you so much for the kind review! We appreciate your support and look forward to continuing to be your choice for insurance. If there is anything else we can do to help please let us know!"
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Brandon Dusseau

January 19, 2024

5  out of  5
rating by Brandon Dusseau
"Very informational an professional"
We responded:
"Thank you for your kind words! We're thrilled to hear that you found our service both informational and professional. If you have any further questions or need assistance, feel free to reach out. We appreciate your feedback! "
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K McFarland

December 12, 2023

5  out of  5
rating by K McFarland
"Long review but worth the read! If there were more stars I would give them! EVERYONE at this office is always wonderful and helpful. Jamie, Joanie, Heather and Scott. Today my daughter’s car wouldn’t start. We knew it was the battery. So we set up for roadside assistance. The roadside company that State Farm uses has a lot to be desired, to say the least! Now that I know that, I will approach situations differently. The person was was supposed to jump her car could not find me even though GPS takes you right to the complex. I was at her apartment complex, not a large one, but as I am trying to help him find me with no success, English was not his first language, so I said, clearly we are having a communication issue, let’s try again. Still no progress. He then asks me to send him my location via my iphone. First, I don’t know how. Second, I’m definitely not giving a complete stranger a better way to track me in this world we live in. I admit, at that point I said, this is f*ng ridiculous, but I did use the full word, and the person hung up on me. Should I have said that, probably not but I did. I called Scott’s office, they called him and he would not confirm or deny that he was not going to assist me. Clearly, he was not. Within about 20 mins, Scott called. He apologized for the issues I experienced, even though it wasn’t him or his staff! THEN he says I’m going to come and replace the battery in her car. Please know I had already gone and purchased the battery before hand since I knew it needed replacing. Can you just say, ABOVE AND BEYOND? I would have never expected that to happen. I’m very grateful he had the time and the willingness to go out of his way to make a stressful situation better. I will always have a local agent! When I say they are all great to work with in difficult situations, I am not exaggerating. Thank you again to all at Scott Stigall’s State Farm agency."
We responded:
"Thank you so much for the thoughtful review. I know it was a tough situation that you were in and I'm glad I could help out. I also learned that changing batteries isn't as easy as it used to be! :) I am proud to be your choice for insurance and we look forward to many more years of working together. Please let me know if there is anything else my State Farm team and I can do to help! "
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Mark Seeger

November 28, 2023

5  out of  5
rating by Mark Seeger
"If Elvis were alive he would have wrote a song about this agency. Excellent service!"
We responded:
"Mark, thanks for the 5 stars and confidence that the King would find us worthy of a song! We appreciate your business and happy holidays!"
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Gretchen Seeger

November 28, 2023

5  out of  5
rating by Gretchen Seeger
"This office has always been helpful and quick to reply with any issues we have had."
We responded:
"Gretchen, thank you for the 5 stars and kind review. Thank you for your continued business of the past several years!"
Profile photo of David Zapotosky

David Zapotosky

November 28, 2023

5  out of  5
rating by David Zapotosky
"Always great, friendly service."
We responded:
"David thank you for the 5 stars! We appreciate your kind works and business over the last many years. Take care and happy holidays!"