State Farm® Insurance Agent Scott Stigall

"Long review but worth the read! If there were more stars I would give them! EVERYONE at this office is always wonderful and helpful. Jamie, Joanie, Heather and Scott. Today my daughter’s car wouldn’t start. We knew it was the battery. So we set up for roadside assistance. The roadside company that State Farm uses has a lot to be desired, to say the least! Now that I know that, I will approach situations differently. The person was was supposed to jump her car could not find me even though GPS takes you right to the complex. I was at her apartment complex, not a large one, but as I am trying to help him find me with no success, English was not his first language, so I said, clearly we are having a communication issue, let’s try again. Still no progress. He then asks me to send him my location via my iphone. First, I don’t know how. Second, I’m definitely not giving a complete stranger a better way to track me in this world we live in. I admit, at that point I said, this is f*ng ridiculous, but I did use the full word, and the person hung up on me. Should I have said that, probably not but I did. I called Scott’s office, they called him and he would not confirm or deny that he was not going to assist me. Clearly, he was not. Within about 20 mins, Scott called. He apologized for the issues I experienced, even though it wasn’t him or his staff! THEN he says I’m going to come and replace the battery in her car. Please know I had already gone and purchased the battery before hand since I knew it needed replacing. Can you just say, ABOVE AND BEYOND? I would have never expected that to happen. I’m very grateful he had the time and the willingness to go out of his way to make a stressful situation better. I will always have a local agent! When I say they are all great to work with in difficult situations, I am not exaggerating. Thank you again to all at Scott Stigall’s State Farm agency."

"They dropped my house insurance bc I didn't have siding on one side of my house.. and then they raised my car insurance very high 180$ for a 2018 Malibu and a 2003 truck that's not even running but they said I should have the lowest insurance on it just in case something happened."

"I am very pleased with the service I’ve received at this State Farm office. I love the interaction I’ve had with Scott Stigall and his office staff. Scott is very helpful and very patient with me as I try to understand what is best for my situation. He will even give me a written list of things I need to do (aka “homework”) because by the time I get home I will have forgotten exactly what he said. (Lol!) Scott is also so friendly and easy to talk to. As long as he is in business, I will be a customer!"

"Heather was very very helpful she kindly asked me about coverage and before I knew it I was saving so much and she got my policies for 4 different things and double the coverage for Cheaper then who I was with originally. I’m so happy with the customer service and would highly recommend this company!!"