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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathaniel Dusseau

March 27, 2026

5  out of  5
rating by Nathaniel Dusseau
"Made it quick and easy, very friendly"
We responded:
"Nathaniel, thank you for the positive feedback and I am glad my team makes the process a positive experience for you! "
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Gina Kubat

March 18, 2026

5  out of  5
rating by Gina Kubat
"Scott is an outstanding agent! He’s always positive, kind, and truly cares about building real relationships with his customers. He makes every interaction enjoyable with his sense of humor and easy conversation, while still being incredibly knowledgeable about insurance. You can tell he takes pride in what he does and in leading his team — everyone there is friendly, helpful, and wonderful to work with. Highly recommend! ⭐⭐⭐⭐⭐ 😊"
We responded:
"Gina, Thank you very much for your kind words and thoughtful review. Our team takes great pride in providing knowledgeable and friendly service, and your recommendation means a lot to us. We look forward to continuing to support you in the future. Scott "
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Hollie Taylor

March 13, 2026

5  out of  5
rating by Hollie Taylor
"Scott is incredibly knowledgeable and came highly recommended. He spent a great amount of time reviewing all of our insurance needs and answering our questions! We will be saving money and have even better coverages than we had with our prior agent and policies. We will definitely refer our friends to Scott and this agency!"
We responded:
"Hollie, Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that you were happy with the process of moving your insurance over to us. My team and I do our best to provide our customers with knowledgeable guidance to help you find the best coverage to meet your needs while saving you money. Our goal is always to ensure our clients feel confident and well-informed about their insurance choices. We truly appreciate your business and look forward to continuing to serve you and any friends you refer with boat, property, and vehicle insurance. Thanks again for choosing our agency! Scott "
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Tracey Mahler

March 11, 2026

5  out of  5
rating by Tracey Mahler
"This agency truly embodies the values of State Farm. As a customer, I feel valued and appreciated, as though I have a good neighbor looking out for my best interests. Their service is top-notch, and the peace of mind they provide is invaluable."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you feel valued and well cared for—being a good neighbor is at the heart of everything we do. Providing top-notch service and peace of mind to our customers is our priority, and your feedback truly means a lot to us. We look forward to continuing to serve you! Scott"
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Patricia Maynard

March 9, 2026

5  out of  5
rating by Patricia Maynard
"Heather was so kind and went over many options that I have not considered with many savings I was not aware of Glad I went with State Farm."
We responded:
"Patricia, I’m delighted to hear that Heather took excellent care of you. Thank you for sharing your experience, and we appreciate the opportunity to assist you with your insurance needs. Scott"
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amanda blochowski

March 6, 2026

5  out of  5
rating by amanda blochowski
"Heather Ford is always so thorough with our policies and makes sure we are covered in all aspects while keeping our budget in mind!"
We responded:
"Thank you for the wonderful feedback! We're so glad to hear that Heather is providing thorough, budget-conscious service to ensure you're fully covered. We truly appreciate your trust in her and are always here to assist with any future needs!"
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Judy Bowles

February 21, 2026

5  out of  5
rating by Judy Bowles
"Joan is an upbeat, professional, and genuine asset to the team at State Farm, for sure! She takes time to accommodate your concerns and makes sure you understand what she is talking about. Joan is always a pleasure to work with and definitely has a passion for what she does!llll"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Joan's upbeat and professional approach made a positive impact on your experience with us. She truly cares about our clients and goes the extra mile to ensure everyone feels informed and comfortable. We'll be sure to pass along your compliments to Joan—she'll be delighted to know her passion shines through. We appreciate your support and look forward to assisting you again in the future! Scott"
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Crystal Ice

February 19, 2026

5  out of  5
rating by Crystal Ice
"Trevor was very knowledgeable and easy to worth it. His response time to questions an quotes was very fast"
We responded:
"Crystal, we appreciate the kind words! Our team always strives to do our best and happy that Trevor was able to take great care of you! Scott "
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Gayle Sparagowski

February 19, 2026

5  out of  5
rating by Gayle Sparagowski
"I called to get new quotes on insurance. I spoke to a gentleman named Trevor gave him my information. And to my surprise, he was able to lower my insurance just under $1000 a year. It was also better coverage on both house and cars.I couldn’t believe it. With that kind of savings I switched immediately. You have nothing to lose and everything to gain by calling and getting a quote."
We responded:
"Gayle, Thank you so much for your kind words! I am thrilled to hear that Trevor could assist you and provide the excellent service and value you deserve for your auto and home insurance needs. We truly appreciate your feedback and are committed to continuing to deliver the best experience possible. Please don’t hesitate to reach out if you need anything else! Scott"
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Joshua Shuh

February 19, 2026

5  out of  5
rating by Joshua Shuh
"I know and have worked with Scott Stigall, Trevor Birr, and Jaimi Lind. They are all excellent at what they do. They also really seem to care about the people they serve. I recommend them without reservation."
We responded:
"Dr. Josh, thanks for the 5 stars and the kind review. I am thrilled that Trevor, Jaimi and the rest of the team has provided a positive experience for you. Scott"
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Julie Rudolph

February 17, 2026

5  out of  5
rating by Julie Rudolph
"Excellent customer service, a delight to work with!"
We responded:
"Julie, thank you for the 5 stars and the kind words. We are happy to help you with your insurance needs. If you ever need anything we are here to help. Scott"
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Patricia Patterson

February 9, 2026

5  out of  5
rating by Patricia Patterson
"Joan Fehlberg, Scott Stigall's office manager, welcomed us to our first meeting with Scott. We had just relocated from Syracuse NY to Toledo OH in August of 2013. Every business would be wise to have a "Joannie" in this position. She is always smiling. She is knowledgeable, personable, compassionate, patient and calm. She answers or finds answers to any questions we may have. She makes us feel that State Farm is looking out for our needs at all times. Thanks Joannie, Scott, and everyone at your office. David and Patty Patterson"
We responded:
"David and Patty, Thank you so much for your kind and thoughtful words! We’re thrilled to hear that Joan and the team has made you feel so welcomed since your move to Toledo. Joan truly is a wonderful asset to our office, and we’re glad her knowledge, compassion, and positive spirit shave made a difference for you. Our goal is always to look out for our customers’ needs, and it means a lot to know we’re achieving that with you. We appreciate your trust and your wonderful feedback. Thanks again for choosing our office, and please don’t hesitate to reach out if we can assist you in any way! Warm regards, Scott Stigall and Team"
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Ashley Ruckman

February 5, 2026

5  out of  5
rating by Ashley Ruckman
"Words can not describe how helpful and grateful I am to have switched our insurance company to Scott's office. After being referred by friends, I knew I had to call. Trevor was not only knowledgeable, but able to answer any questions we had. My husband and I were able to save in both our car and homeowners insurance, saving us over $2.5k a year. The best part- we didn't have to lower anything on our policy to save. In fact, we have better coverage with a lower deductible than we had before! We highly recommend Scott's office and Trevor to everyone!"
We responded:
"Thank you so much for your wonderful review! I am thrilled to hear that Trevor and the team were able to provide you with knowledgeable support and help you save significantly on both your car and homeowners insurance without compromising coverage. It means a lot to us that you feel confident and satisfied with your decision to switch our State Farm agency. Your recommendation is truly appreciated, and we're here anytime you need us!"
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drew85001

February 5, 2026

5  out of  5
rating by drew85001
"Trevor was very patient and answered all of our questions. We found him to be very knowledgeable. Easy to work with. Never pushy give us time to think about it."
We responded:
"Thank you for your kind words! We're glad to hear that Trevor was patient, knowledgeable, and made the process easy and comfortable for you. We believe in giving our clients the time and space they need to make the best decisions without any pressure. If you ever have more questions or need assistance, we're always here to help! Scott Stigall - State Farm "
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Vinnie Graber

January 30, 2026

5  out of  5
rating by Vinnie Graber
"My phone calls are answered quickly. I have always received answers to my questions with full explanations and lots of patience"
We responded:
"Thanks, Vinnie! We’re happy to see your review and thrilled you had a positive experience at our Holland office. – Scott Stigall - State Farm Insurance Agent"
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S Chiles

January 27, 2026

5  out of  5
rating by S Chiles
"I had a great experience working with Jaimi. She was thorough in explaining my coverages, found me the best rates, and made the process simple and stress-free. Excellent service all around!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jaimi provided you with thorough explanations, found the best rates, and made the process simple and stress-free. We’ll be sure to share your compliments with her. We appreciate your excellent review and look forward to serving you again!"
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Danny Amaya

January 27, 2026

5  out of  5
rating by Danny Amaya
"Excellent service with Scott and his staff!"
We responded:
"Thanks, Danny! It was great to get the chance to chat and get to know you and Cindy better. I truly appreciate the kind review and look forward to helping you in the future. Scott"
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Samantha Paquette

January 27, 2026

5  out of  5
rating by Samantha Paquette
"So far everything has been great. Heather has been super helpful. And I appreciate the ability to communicate via texting!"
We responded:
"Samantha, your review means the world to us. Thank you for recognizing our efforts and the kind review! I am happy that Heather was able to help you with your insurance needs. Scott"
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Karen

January 21, 2026

5  out of  5
rating by Karen
"Joan is a very warm person, she’s great at her job!"
We responded:
"Karen, thank you for the five star review and kind words. Joan is pretty amazing! We appreciate you and your business. "
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Adam Howard

January 16, 2026

5  out of  5
rating by Adam Howard
"This is a great office with a terrific team. We were able to switch over from a different company and not only did Scott and his team save us money but they have been so helpful and responsive to our needs and questions. I would (and do) recommend this office to anyone looking for a better product at a great rate. Thanks again to Scott and Joanie for their help!"
We responded:
"Adam, thank you for the review! I am glad that you have been happy with our service and I appreciate you placing your trust in my team and I for your insurance needs."
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Daniel Knott

January 16, 2026

5  out of  5
rating by Daniel Knott
"Joan Fehlberg was very helpful in my automobile accident claim filing and followup as well as providing me rate information and options for coverage. Thank you Joan"
We responded:
"Dan, Thank you so much for your kind words! We're glad to hear that Joan was able to assist you with your auto claim and provide helpful information on rates and coverage options. We appreciate your feedback and are here to help anytime you need us!"
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Deb Coslett

January 16, 2026

5  out of  5
rating by Deb Coslett
"Every time I have needed to either make a payment or have anything corrected, Scott's right arm , secretary Joan has been so helpful and completes all that was required . Very efficient."
We responded:
"Deb, thank you for the kind review! It’s great to hear the helpful service Joan has provided to you. We appreciate your business and happy to have you as our customer. "
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Heather Langendorfer

January 14, 2026

5  out of  5
rating by Heather Langendorfer
"Jaimi Lind is the ABSOLUTE BEST to work with! She is knowledgeable, kind, and so understanding! I have (and will) continue to recommend her to my friends and family for all their insurance needs. She spends extra time explaining every part of a policy and answers all questions."
We responded:
"Heather, thank you so much for your wonderful review! We're thrilled to hear that Jaimi provided you with such knowledgeable, kind, and patient service. She truly cares about making sure every customer understands their policy fully. We appreciate your recommendations and look forward to assisting you and your loved ones with any insurance needs in the future!"
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Paul Liberacki

January 1, 2026

5  out of  5
rating by Paul Liberacki
"Jimmy assisted me in setting up auto and renters insurance. He was very informational and explained everything in great detail. Provided me with excellent customer service, good rates, and gave me options. Also, gave me peace of mind. Keep up the good work !"
We responded:
"Paul, Thank you for your feedback! We're delighted to hear that our State Farm team provided you with excellent service and clear explanations while setting up your auto and renters insurance. It's great to know you felt well-informed and satisfied with the options. We'll be sure to pass along your kind words to Jimmy. If you have any further questions or need assistance, we're always here to help!"
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Sydney Renner

December 16, 2025

5  out of  5
rating by Sydney Renner
"My family has unfortunately had to use the coverage we pay for multiple times. Each time the process was smooth, fair, and Scott has always been supportive in the years we have been covered through his office (home and auto). Happy to report rates have not significantly increased after needing to use coverage. Easy to contact and timely service."
We responded:
"Sydney, Thank you so much for your kind words and for sharing your experience! I am glad our team has been able to provide you great service over the years. It's important to us that our clients feel supported, especially during challenging times. We appreciate your continued trust in our office for your home and auto insurance needs!"